FAQs

How long does shipping take?

We dispatch all orders made before 3pm on the same business day. For most North Island addresses, delivery is usually overnight or 1 business day. South Island or rural deliveries, usually take just a day or two longer.

Can you deliver overseas?

Not at the moment, sorry! We’re proudly NZ only for now.

My first order free shipping code isn't working?

There is a minimum order total of $120 for this code to apply. You can also save the code to take advantage of it on a future order, if you don't wish to spend $120 on your first one. 

Can I order wine by the bottle?

Not at this time, we are only selling wine as full cases. This allows us to keep our wine prices as competitive as they are with our spirits.  

Can I send an order as a gift?

Absolutely! At checkout, please just enter your own email address under Contact and then enter the gift receiver's information under Delivery. You'll then receive all contact about the order, and we'll courier the bottles direct to them.

Rest assured, we never include any paperwork with our orders. 

Can I click and collect my order?

Not currently. We are an online-only business and operate out of a warehouse in Hawkes Bay. A big reason why we can keep our prices so low!

What if my order hasn’t arrived yet?

If it’s been a couple more business days and you're still bottle-less, check your tracking email first. If that's no help, get in touch and we’ll chase it up right away.

What does "This product ships from another warehouse / direct from distillery" mean?

In these very limited cases, where this line is mentioned at the top of a product's description - this means the product will be couriered directly from the people making it, or supplying it in New Zealand.  

You can still add these products to your order like normal, along with any other products.

Please just keep in mind, when ordering these products along with any others, they will arrive in separate packages, and may arrive at different times / days.

We have been selective to ensure we are only arranging this with companies who also have speedy shipping services.